Hospital Housing Clinic
Supporting patients recovering from life-changing illness and injuries to plan their move back into the community — by removing one of the biggest barriers to discharge: unsuitable housing.
What the clinic is
The Hospital Housing Clinic plays a vital role in supporting patients as they recover from life-changing illness and injuries, and plan for their move back into the community.
Through one-to-one housing brokerage, we remove one of the biggest barriers to discharge: unsuitable housing. By supporting patients to secure accessible homes, the Hospital Housing Clinic improves health outcomes and prevents homelessness.
Where we run clinics
The service began in September 2024 as a partnership project with the occupational therapist team at the Queen Elizabeth University Hospital National Spinal Injuries Unit in Glasgow, and has since expanded to the hospital's neuro rehabilitation, major trauma, vascular and stroke rehabilitation units. We now run weekly clinics at:
- Queen Elizabeth University HospitalSpinal injuries, neuro rehabilitation, major trauma, vascular and stroke units, Glasgow.
- Murdostoun Rehabilitation CentreThe brain injury unit, North Lanarkshire.
- WestMARCThe West of Scotland's mobility and rehabilitation centre.
We hope, with funding, to expand the service to more hospitals across Scotland so that more patients can benefit.
One-to-one support
Our two dedicated Hospital Housing Clinic brokers, Eve Young and Aiesha Marr, work closely with clients on the ward to understand their housing needs. Working with patients over time, Eve and Aiesha offer guidance on the housing options available, including social housing, sheltered housing and home ownership.
Being involved in the Hospital Housing Clinic is enormously rewarding. By basing ourselves on the ward, we can build meaningful relationships with patients and their families to provide practical support at this critical stage of recovery. The clinic also alleviates pressures on hard-pressed clinical staff, who lack the time and knowledge to be able to offer specialist housing advice.
Partnership working
As specialist and wheelchair properties can be hard to come by, we use our professional networks to liaise directly with local councils, housing associations and property experts to bid for homes that we know will be a good fit for both clients and landlords. In this way, the clinic navigates complex housing systems sensitively and efficiently — easing pressure on hospital staff, patients and their families.
Working in partnership with occupational therapy teams in hospitals and rehabilitation centres is critical to our success. We are also working with the OT faculty at Queen Margaret University in Edinburgh to establish housing as an integral part of patient care and wellbeing early in the careers of future practitioners.
The housing clinic has been a hugely successful partnership in tackling the housing issues for our patients. The knowledge and expertise from our housing brokers alongside the skills from the occupational therapists ensure patients have the best possible chance of identifying suitable housing in a timely manner.
Within a year of launching, the clinic won the Award for Working in Partnership at the Scotland Housing Awards 2025 — recognition, with our colleagues from the QEUH occupational therapy team, of its early impact on reducing housing-related delayed discharge.
Client stories
The second Hospital Housing Clinic case study — copy to come from Housing Options Scotland.
If you are supporting a patient whose discharge is delayed by housing, refer them through Get help and say who you are — referrals from wards come through the same route.
Free, one to one, wherever you are in Scotland.
Get help nowOr call 0131 510 1567
Stuck in hospital because of your housing?
Tell us a little about what is going on — or ask a member of your care team to get in touch for you — and we will take it from there together.
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